The Spinrise Terms That Govern Your Account

This page goes beyond the summary on our homepage. It covers the specific rules around who can open an account, how bonus wagering works, what happens to your payments, and how we handle disputes, account limits and closures. If you only read one legal page before you play, make it this one.

Who can open a Spinrise account

An account with us is open to adults aged 18 or over. We do not knowingly accept registrations from anyone under that age, and we may ask for identity documents to confirm date of birth before processing a withdrawal. One account per person, per household, per device and per payment method is permitted. Duplicate accounts, whether opened to claim a bonus twice or for any other reason, may be closed and any associated balance may be void under these terms.

You are responsible for providing accurate information at registration: full name, date of birth, residential address and a valid email address. Mismatched or false details can delay withdrawals and, in serious cases, lead to account suspension while we verify who you are.

Verification (KYC)

Before your first withdrawal, and at other points we consider necessary, we may ask for proof of identity (passport or driver's licence), proof of address (a recent utility bill or bank statement) and, where relevant, proof of payment method ownership. This is standard practice across the online casino industry and protects both you and us from fraud. Verification is usually quick when documents are clear and current, but delays in submitting them will delay your payout.

Bonus terms and wagering

Our welcome package and ongoing promotions are described in full on the Bonus page, including exact amounts, free spin counts and wagering multiples current at the time you claim them. The general rules below apply to every bonus credited to your account unless a specific promotion states otherwise.

• Bonus funds and winnings from free spins must be wagered a set number of times before they convert to withdrawable balance. The exact multiple is shown on the Bonus page and in your account before you opt in.
• Wagering contributes differently by game type: pokies typically contribute 100%, while table games and live dealer tables usually contribute a smaller percentage or may be excluded entirely.
• A maximum bet limit applies while a bonus is active. Wagers placed above that limit may void the bonus and any related winnings.
• Bonuses expire if not wagered within the stated time window, usually counted from the moment the bonus is credited.
• Withdrawing your real-money balance while a bonus is active may forfeit the bonus and its related winnings, depending on the promotion.
• We reserve the right to decline or withdraw a bonus offer from any account where we detect abuse, bonus hunting across linked accounts, or a breach of these terms.

Deposits, withdrawals and payment rules

We accept PayID, POLi, Visa, Mastercard, bank transfer and select cryptocurrencies including Bitcoin, Tether (USDT) and Ethereum. Full details, limits and processing times sit on our Payments page. A few rules apply across all methods:

We do not charge our own fee for standard withdrawals, though your bank or payment provider may apply one on their end. We reserve the right to request additional verification for unusually large withdrawals or where payment patterns suggest fraud, chargebacks or shared account use.

Fair play and account integrity

All games on Spinrise run on certified random number generation supplied by our providers, including Pragmatic Play, Evolution Gaming, BGaming, Nolimit City, Betsoft, Booming Games and Playson. We do not alter game outcomes. Using bots, exploiting software errors, colluding with other players on live tables, or any form of advantage play designed to exploit a bug rather than the intended game rules is a breach of these terms and may result in void winnings and account closure.

Account limits, self-exclusion and closure

You can set deposit limits, time-out periods or request self-exclusion at any point through your account settings or by contacting support. Details on these tools and on wider problem gambling support sit on our Responsible Gaming page, including Gambling Help Online (1800 858 858, gamblinghelponline.org.au), available to anyone in Australia who needs to talk to someone about their play. We may also close or suspend an account at our discretion where we suspect underage access, fraud, a breach of these terms, or where required by a payment provider's own rules.

Disputes and changes to these terms

If you disagree with a decision on your account, contact our support team first at [email protected] with your account details and a description of the issue. We aim to resolve disputes directly and promptly. We may update these terms from time to time to reflect new games, payment methods or regulatory requirements in the markets we serve; continued use of your account after a change means you accept the updated terms.

Operating entity

Spinrise operates internationally outside the licensing framework of Australia's Interactive Gambling Act. The registered company name behind Spinrise, along with any licence details that apply to our operation, is published in the site footer. Please confirm those details there before you play, and feel free to contact us at [email protected] if you have questions about them.

For more on how we handle your personal data, see our Privacy Policy. For bonus specifics, visit the Bonus page. When you are ready, you can register and open your account in a few minutes.